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This TV was great for one year. Our blackouts have been going on for a week or so, but from everything I've read, they will become longer and more frequent, until finally the TV won't go on at all. There's even a YouTube video on how to do it. The screen goes black, but the audio stays on through our soundbar (which we had to purchase because the sound from the TV itself is practically unintelligible). All this information is available by Googling "Samsung blackout problems". Samsung, apparently, is known for its terrible customer service and was true to its reputation, having no interest in a TV which is out of warranty. Last week, one month after the warranty ran out, it started to turn itself off for a few seconds, randomly, in the middle of a TV show or while playing a DVD. Some people have fixed their TVs with capacitors bought for a few dollars from Radio Shack, but this requires opening up the back and having soldering skills, not something I'm about to attempt.
After doing some research online, we found hundreds (maybe thousands, literally) of complaints about this (and other) Samsung models, all of which have this exact problem that kicks in after a year or so. The consensus seems to be that the capacitors Samsung uses are known to go bad, but Samsung does not admit a problem. Of further interest: there is a law firm that is currently investigating filing a class action lawsuit against Samsung, based on consumer complaints, and one can sign up on line. I certainly wish I'd known this before spending close to $1000 on this TV in December 2008, and I based my purchase on the hundreds of great reviews I found on Amazon.
I've had this TV for over 2 years and it's still amazing. value, value, value. I'd buy it again in a heartbeat when I need a new TV for game room, keeping room, etc.
Our only complaint is that the TV's speakers produce very poor sound quality. A great TV for a really reasonable price. We remedied that problem by hooking the TV to a small Onkyo receiver with Bose speakers and the sound is now terrific. We couldn't be happier with the picture quality, ease of use, and simple set-up. This is a bedroom TV that sits perpendicular to a large, 3-paned glass slide and opposite two very large windows and yet the picture has no glare in full Florida sun. We waited 7 months to write a review to see what problems might develop and there have been absolutely none. A great set for the money with an outstanding picture.
I bought this to put in our bedroom and we find our self's watching TV more in there than the living room. I've always had Sony's, but now I'm definitely going for Samsung. Great LCD television all around.
Before purchasing my product i had not dealt with either company before.I was slightly appresensive about dealing with companies I was not familiar with.However after decidingto make my purchase I decided to give them a try.I have no regrets about making that decision.Amazon aided my decision by provideing me with extensive information about my product.The price they offered was perfect for me because I am on a fixed income.I heard of Samsung but had never owned one of their products.The first Samsung we purchased was for our living room a 52inch flat screen LCD HD TV.I was very pleased with the quality of every acpect with the exception of the sound.We added extra speakers and the sound is surperb.The features of the TV work perfect for us.I was so pleased we purchased a second Sumsung 40inch LCD HD TV for the bed room with the same features as the first one.I would highly recommend both companies to anyone who is interested inculding my family and friends.
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